UNITED SOFTWARE DEVELOPERS, INC. values your right right to privacy. We have created this privacy statement to demonstrate our commitment to keep personal information safe, secure and confidential. This privacy policy discloses our information-gathering and dissemination practices for websites on the usdsoftware.com domain. By accessing and using our websites, you consent to the collection and use of personal information by UNITED SOFTWARE DEVELOPERS, INC. as disclosed in this privacy policy.

UNITED SOFTWARE DEVELOPERS, INC. uses your IP address to help diagnose problems, and to administer our websites.

UNITED SOFTWARE DEVELOPERS, INC. uses cookies for your convenience and to provide a means to identify you throughout the duration of your online session. Sensitive and personal information is never stored in cookies. UNITED SOFTWARE DEVELOPERS, INC. does not initiate cookies on behalf of third parties.

UNITED SOFTWARE DEVELOPERS, INC. will use the personal information you provide for the sole purpose of fulfilling your request for products and services. In the course of fulfilling your request, it may be necessary to disclose the personal information you provide to third parties. We will disclose personal information to third parties only when necessary to fulfill your request, and in such cases, as permitted by law. UNITED SOFTWARE DEVELOPERS, INC. neither sells nor shares with third parties any personal information, including email addresses, gained through the fulfillment of requests for products and services.

UNITED SOFTWARE DEVELOPERS, INC. logs all activities performed on our websites and periodically examines the log files. This analysis helps detect fraudulent activity, identify system faults and failures, and characterize aggregate system performance. When used in the course of scientific or research purposes, all reasonable identifying information is removed.

UNITED SOFTWARE DEVELOPERS, INC. will never ask you for your password. If we require authenticated access to your account information for any purpose, we will refer you to a system specialist who will have access to your account information. Please guard your password carefully and do not share or disclose your password to anyone, for any reason. Every user is responsible for his or her username and password and any misuse thereof.

UNITED SOFTWARE DEVELOPERS, INC.  Takes steps to protect your data from loss, misuse, alteration, destruction, or unauthorized access using sophisticated security technologies to secure users’ ordering information, user name, and password. We encrypt users’ ordering information, user name, and password (including users’ credit card account number) using Secure Socket Layer (“SSL”) technology. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. To support this technology, users must have an SSL-capable browser. SSL is one of the safest encryption technologies available. While we use such sophisticated security technology to secure users’ ordering information, user name, and password, we cannot guarantee that any electronic commerce is totally secure.

UNITED SOFTWARE DEVELOPERS, INC. welcomes your input. If you have any questions or comments about this privacy statement, the practices of our websites, or your dealings with our websites, please send correspondence to:

UNITED SOFTWARE DEVELOPERS, INC.
8672 Sancho Street Hollis, NY 11423
info@usdsoftware.com  

SMS PRIVACY POLICY

Last Updated Effective February 2025  

UNITED SOFTWARE DEVELOPERS, INC. is committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we treat the Personal Information that we collect and receive from you in connection with your use of the SMS Service (“Service”), which we make available to you through a third-party service provider. This Policy is incorporated into the Terms of Service.

By using the Service, you agree to the terms of this Policy. UNITED SOFTWARE DEVELOPERS, INC. reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy, and any changes, are effective as soon as posted. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.

“Personal Information” is information that individually identifies you, such as your mobile phone number or user/screen name, as well as the any Personal Information that you choose to include in messages you send through the Service.

What Personal Information is collected about you

Through the use of the Service, UNITED SOFTWARE DEVELOPERS, INC. will receive the following information from our third party service provider: your mobile phone number when you send a text message to us, the text of messages that you send to other users of the Service, any user or screen name that you select in connection with the Service, as well as any comments or feedback regarding the Service that you send to us.

How UNITED SOFTWARE DEVELOPERS, INC. uses Personal Information about you

We use Personal Information to (a) provide you with the Service, (b) process and respond to inquiries, (c) improve the Service, and (d) if necessary, contact you with important announcements or messages.

Each message that you send through the Service (either to us or to other users of the Service) is stored and retained on UNITED SOFTWARE DEVELOPERS, INC. servers. UNITED SOFTWARE DEVELOPERS, INC.  utilizes servers and services owned by third parties.

Disclosure of your information

We will not rent or sell your Personal Information to other companies or individuals, unless we have your consent. We may use or disclose such information in any of the following limited circumstances:

• We have your consent.
• We need to enforce our Terms of Service.
• We provide such information to trusted businesses or persons for the sole purpose of processing Personal Information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Policy and appropriate confidentiality and security measures.  If the third party fails to comply with our terms, UNITED SOFTWARE DEVELOPERS, INC. is not accountable in any way for any liability or reimbursement.
• We provide such information to a company controlled by, or under common control with, UNITED SOFTWARE DEVELOPERS, INC.  for any purpose permitted by this Policy.
• We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights, or the legal rights of others, or defend against legal claims.
• We believe it is necessary to share Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of UNITED SOFTWARE DEVELOPERS, INC.  Terms of Service, or as otherwise required by law.
• We transfer Personal Information about you if UNITED SOFTWARE DEVELOPERS, INC. is, or its assets are, acquired by or merged with another company.

We may share aggregated information with others without further notice. An example of this would be the number of people who used the Service in a given month or the total number of texts sent in a given week.

Security

UNITED SOFTWARE DEVELOPERS, INC. takes precautions to ensure the security of your Personal Information, including ensuring that our third party service providers protect the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. You should note that in using the Service, your information will travel through third party infrastructures which are not under our control (such as a third party SMS delivery platform or your carrier network).

We cannot protect, nor does this Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.

Opting in

A mobile user might opt-in by:

• Entering a phone number online,
• Sending an Mobile Originating (MO) message containing an advertising keyword,
• Filling out a paper form that includes their phone number, or
• Signing up at a point-of-sale location.

Opting out

UNITED SOFTWARE DEVELOPERS, INC. third-party service provider gives you the ability to opt out of the Service for any reason. You can opt out by emailing “STOP” or “QUIT” to techsupport@usdsoftware.com

We reserve the right to send you certain communications relating to the Service, such as announcements and administrative messages, without offering you the opportunity to opt-out of receiving them.

Children

The Service is not intended for children under 13, and UNITED SOFTWARE DEVELOPERS, INC. does not knowingly collect information from children under the age of 13.

Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the service.

Intended audience

UNITED SOFTWARE DEVELOPERS, INC. requires that users of this service be limited to US residents only.

Questions or concerns?

If you have any additional questions regarding this Policy, please feel free to contact us any time by emailing “HELP” to techsupport@usdsoftware.com

SMS Terms of Service

Last Updated Effective February 2025  

Use of the UNITED SOFTWARE DEVELOPERS, INC. text message-based services (the “Service”) is subject to the following Terms of Service. These terms constitute a legal agreement (the “Agreement”). Please read them carefully.

1. UNITED SOFTWARE DEVELOPERS, INC. will allow subscribers of our Agency Management System clients several different opportunities, such as a entering a phone number online, to opt-in to SMS services.  The opt-in consent approval will be a custom link emailed from the Agency Management System subscriber to their client including instructions on how to opt-in, opt-in and how to contact customer support.
2. You can cancel the Service at any time. The consent approval email will include the Agency Management System Subscriber’s information to opt-out of SMS service. Just text "STOP" to the client’s number provided in the emailed instructions.  After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If at any time you forget what keywords are supported, just text "HELP" to the number provided in the emailed instructions. After you send the SMS message "HELP" to us, we will respond with instructions on how to use our Service as well as how to unsubscribe.
4. As always, message and data rates may apply for any messages sent to you from us and to us from you, and UNITED SOFTWARE DEVELOPERS, INC. is not liable for the cost of any such messages. You will receive recurring messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the Service provided by this short code, you can send an email to techsupport@usdsoftware.com.  
5. You understand that anyone with access to your mobile phone may be able to view the messages you receive when using the Service, and you agree that UNITED SOFTWARE DEVELOPERS, INC. will not be liable to you if this occurs.
6. You understand that you are not required to consent to the Service to receive any other services from UNITED SOFTWARE DEVELOPERS, INC.
7. By agreeing to these Terms of Service and providing us with your mobile phone number when you opt in to the Service, you authorize UNITED SOFTWARE DEVELOPERS, INC. to contact you by text message at your mobile phone number using an automatic telephone dialing system or device, or any other computer assisted technology as applicable.

From time to time, this Privacy Policy may be amended to reflect new products and services, or as necessary to reflect a new business practice. We will post any revised policy on this Website.